Specialized Customer Services member or nonmember–
individual and group
To recognize an outstanding, innovative program of awareness, and further a specialized segment of the workforce, including, but not limited to, vocational rehabilitation, welfare-to-work, people with disabilities and youth. To recognize chapter award activities in this area. (Veterans Services are included in a separate category.)
CRITERIA
One or more of the following achievements is required for the Specialized Customer Services Award.
A. Specialized Customer Services Awareness
Successfully engaged audiences in a productive examination of the workforce development issues relevant to the customer needs.
B. Resource Promotion
Performed outstanding work in encouraging either employers or potential customer groups to use workforce development services, thus enhancing the relationship between workforce development providers and the community.
C. Employment Opportunity
Demonstrated outstanding leadership on issues or programs that had substantial impact on the improvement of working opportunities or working conditions for customer groups.
D. Partnering
Collaborated with an organization or appropriate audience to take action on critical issues concerning workforce development for customer groups.
E. Customer Services
Demonstrated exceptional devotion and performed outstanding services for the betterment of customer groups (including lifestyle services).